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Refund Policy

Last updated: 24/09/2026

This Refund Policy explains how refunds, cancellations and statutory consumer rights apply to purchases made through REPOD.

Nothing in this Refund Policy is intended to remove or restrict any consumer rights that cannot legally be excluded.

1. Our Approach

REPOD provides digital educational products and services, including online courses, training videos, resources, challenges and memberships.

Because our products may provide immediate access to digital content, refund and cancellation rights may depend on the nature of the product purchased, when access was provided and the circumstances of the request.

2. Digital Products

Where you purchase a digital product that is supplied immediately, you may be asked to expressly acknowledge that you wish the digital content to be supplied immediately.

Where applicable law permits a consumer's cancellation right to end once immediate digital delivery begins, this will be explained to you before you complete the purchase.

Nothing in this policy affects statutory rights that cannot legally be waived.

3. Refund Requests

If you believe you are entitled to a refund, contact:

Email: [email, to confirm before launch]

Please include:

  • Your full name.
  • Email address used for the purchase.
  • Order or transaction reference.
  • Product purchased.
  • Date of purchase.
  • Reason for the refund request.

We may request additional information where reasonably necessary to investigate the request.

4. Where a Refund May Be Available

Depending on the product and applicable law, a refund may be available where:

  • You have a statutory right to cancel.
  • The product was not supplied as described.
  • The digital content does not conform to applicable legal requirements.
  • We are otherwise legally required to provide a refund.
  • REPOD has expressly offered a specific refund guarantee for the product purchased and you have satisfied its stated conditions.

5. Where a Refund May Not Be Available

Subject always to your statutory rights, a refund may not be available simply because:

  • You changed your mind after the applicable cancellation period.
  • You did not use the course.
  • You watched only part of the course.
  • You did not complete the course.
  • You did not implement the information provided.
  • You did not achieve the financial results you expected.
  • You did not make a particular amount of money.
  • You decided that reselling is not for you.
  • You purchased the product accidentally but have already received digital access, where applicable law permits exclusion of cancellation rights.
  • You purchased a product but did not use its resources.

6. No Earnings-Based Refunds

REPOD does not guarantee that customers will make a particular amount of money.

Accordingly, failure to achieve a particular income, profit or number of sales does not by itself create a contractual entitlement to a refund.

This does not affect any statutory consumer rights.

7. Promotional Offers

Certain REPOD products may occasionally be sold with special refund terms, guarantees or promotional conditions.

Where a specific refund guarantee applies, the conditions of that guarantee will be displayed with the relevant offer and will apply in addition to this general Refund Policy.

8. Refund Processing

Where a refund is approved, it will generally be issued using the original payment method unless another method is required or agreed.

The time it takes for funds to appear in your account may depend on your bank or payment provider.

9. Chargebacks

If you believe there has been an issue with a purchase, we encourage you to contact REPOD first so that we can investigate and attempt to resolve the issue.

Nothing in this section prevents you from exercising any legal rights available to you.

10. Statutory Rights

Nothing in this Refund Policy limits or excludes rights that you have under applicable consumer-protection law.

Where applicable law provides you with a right to cancel, refund or other remedy, that right will continue to apply regardless of anything else stated in this policy.

11. Contact

Refund requests should be sent to:

REPOD

Email: [email, to confirm before launch]